When to apologize and when not to
I recently got a question in email from a woman (who is early in her career) which I answered, but then as a few weeks passed, I began to think about all the times I wish my coworkers had apologized and when they did it too much. The question was: "Should I apologize when I make a mistake at work, and if so, how? If not, what should I do instead? I notice I am apologizing for mistakes that are mostly my responsibility, but not only, and that nobody else [...]