business behavior Archives - The Grassy Road

How to Deal with a Horse’s Ass (in your head)

I love my job and I love meeting 90% of the people I have the privilege to meet, but sometimes, just sometimes, I have to spend professional time with someone whom I have a hard time respecting. Of course I don't let on, and of course I am professional and respectful, but I have to find ways to manage myself through my reaction to the behavior. What is the behavior I have to manage my head around you may ask? What I find really hard is the person who has [...]

By Penny Herscher|2017-12-06T09:45:51-08:00September 12, 2015|Career Advice|0 Comments

Stop Sh****ing on me!

There's a word in the English language that, when you hear it, is likely to either make you feel guilty, or make you turn off. Do you say it? What do you do when you hear it? What's your reaction when someone says "you should" to you? It's a turnoff, isn't it? And yet it's pervasive in the way many people speak in business. There's the person who thinks they're a coach and you can benefit from their wisdom. Instead of listening and carefully reflecting ideas for you to figure [...]

By Penny Herscher|2017-12-06T09:51:27-08:00November 8, 2013|Career Advice|0 Comments

It’s All about Expectations folks

I have a pet peeve that got me thinking. My peeve is people who say "I'll call you" or "I'll email you some times to connect" and then don't. It's the modern equivalent of the Hollywood brush off "Let's do lunch". One of my service providers did this to me last week and it's annoying and unprofessional, and it got me to thinking again about how important expectations are.Satisfying other people really is all about setting their expectations, and it's especially true in business.The ultimate is meeting your quarterly numbers. [...]

By Penny Herscher|2017-12-06T17:03:30-08:00October 20, 2011|Career Advice|0 Comments