Why being kind as a leader trumps yelling every time
Are you conscious of how you react as a leader when someone makes you angry? With an attack or with kindness? I once worked with a head of sales who, when things were not going his way, would curse out anyone not on his team who he thought didn’t appreciate how hard his job was. Unkind, unnecessary accusations of incompetence or intentionally obstructing sales. Engineering, customer success, marketing - you name it - they all got yelled at instead of constructively engaged. But unpredictably so everyone walked on egg shells [...]
